Miscellaneous « Days of Wonder News Center

Archive for the ‘Miscellaneous’ Category

New updates and fixes on the digital version of Ticket to Ride!

Tuesday, February 9th, 2021

Hello hello dear train riders!

We are pleased to announce that the 2.7.11 update for Ticket to Ride is now available on PC/Mac and mobile!

Alongside this update is also released a corrective patch on Xbox, which you can read about below.

CHANGE LOG:

Stores & platforms:
– Steam (Windows, MacOS),
– Google Play Store (Android),
– Apple Store (iOS/MacOS),
– Amazon (Android),
– Humble Bundle (Windows/MacOS/Android),
– Epic Games Store (Windows),
– GOG (Windows/MacOS)

All platforms:
– Technology can no longer be inaccessible on the United Kingdom map
– The United Kingom map rules have been updated in German
– Server maintenance information is now visible on the application

Android only:
– Joining a local game on Android is fixed

Android and iOS only:
– Chat Gender Emote are now usable

MacOS only:
– Chat is now compatible with the MacOS dark mode

XBOX PATCH:

Many of you encountered issues and crashes on Xbox in the previous version, and thanks to your help, we were able to identify the source and bring a solution with this new update, version 2.7.2.6984.

We hope these few tweaks will improve your gaming experience with us.

Have a great day and have fun!
Cheers, beloved railway enthusiasts!

Posted in Asmodee Digital, Days of Wonder Online, Games, Miscellaneous, News, Ticket to Ride | Comments Closed

DLCs missing? What happened and how we fixed it

Thursday, November 5th, 2020

Hello everyone!

Many people lost access to one or several DLCs after the 2.7.10 update, for the reason we will explain below.

This only affected players that bought the game or one of the DLCs on the following platforms: the Apple AppStore, the Apple Mac AppStore, the Google Play Store and the Steam Store.

First, let us point out that, if it’s not done already, you simply need to relaunch your app or game (close it and restart it) to be restored access to these maps, as we fixed this issue.
If not (you never know, there are always some rebellious accounts), please contact us here and we will do the necessary: https://asmodee.helpshift.com/a/ticket-to-ride/?contact=1

Now, let us explain what happened: some months ago, many of you reported a bug where when you bought one or several maps, you received one or several of the reported missing maps (Europe, USA 1910, Legendary Asia, India, Switzerland and Nordic Countries) for free.

Please note that having achievements on these maps doesn’t prove that you ever purchased them, it simply proves you got access to it- which is precisely what the bug did.
Additionally, it seems important to us to precise, because of many confusions, that the “Europe” map only contains one map, the Europe one, and isn’t a bundle of maps.
It goes the same way with the base game “Ticket to Ride” which only contains the basic USA map (not USA Mega / USA 1910) and is not a bundle either.
Finally, please know that your purchase history cannot be tampered with by us or anyone else, and thus if the maps you were missing don’t appear, it shows that you indeed did not purchase them and benefitted from this bug I explained above.

We have been working on this for the past few months and the last update, version 2.7.10, did fix, among other issues, this particular one- that is why you temporarily lost access to these maps.

However, as previously stated, we decided to give back all the missing maps to everyone who got affected by it as this was solely our mistake in the first place.
We successfully wrote and deployed a script which did that and that is why you now simply need to restart your game to find these maps back.

We thank you very much for your patience and understanding,

We hope you will have fun playing on these maps again!

Asmodee Digital

Posted in Asmodee Digital, Games, Maintenance, Miscellaneous, News, Ticket to Ride | Comments Closed

Ticket to Ride 2.7.10 update is now live!

Tuesday, October 27th, 2020

Good day fellow train buffs and other railway enthusiasts!

We are pleased to announce that the 2.7.10 update for Ticket to Ride (the digital adaptation) is now available.

We have been working the past few months to continue on improving the game and address the issues that you have been continuously reporting to us.
We are very grateful for your unwavering loyalty and dedication to the game as your help is essential for us to be able to identify issues, but also the features and improvements you would like to see in the game!

As a token of our appreciation, let us present to you the many bug fixes that we are implementing with this update.

CHANGE LOG:

Stores & platforms:
– Steam (PC),
– Google Play Store (Android),
– Apple Store (iOS/Mac),
– Amazon (Android),
– Humble Bundle (PC/Mac/Android),
– Epic Games Store (PC/Mac),
– GOG (PC/Mac)

All platforms:
– Fixed the clock behavior: the player clock is now permanently in sync with the server clock
– Fixed online game passwords behavior: players cannot create a game with an empty password anymore
– Fixed the bot behavior on the Germany map when it replaced a player at the start of the game
– Fixed the bug that caused DLCs acquired on Windows to not be synchronized to the Asmodee.net online account

Android only:
– Handle Android Lollipop 5.1 OS correctly (this update ensures that the game and its features work perfectly on Android Lollipop 5.1 OS and newer Android OS versions)
– Fixed the “share” button which didn’t work

Windows only:
– Fixed the invitation bugs on Windows where the train icon didn’t appear for some players and made it impossible to invite them

We thank you once more for your support and the love you share for the game and care to precise we will keep up the hard work!

Have a good day, have fun, and see you soon on a ride!

Posted in Asmodee Digital, Games, Maintenance, Miscellaneous, Ticket to Ride | Comments Closed

Small World digital is updated!

Monday, September 7th, 2020

Greetings Small World players!

We are delighted to announce the release of a brand new update for Small World! Make sure to have the latest version of the digital adaptation of to find your friends online!

You can check the patch notes in details here:

When the bot plays Hordes of Pixies and they Redeploy they should not leave a token “Hordes of” but only tokens of Pixies”
The priestess tower is now working while controlling ghouls in decline “
Bug fix freeze when the bot plays Ransacking Sorcerers.
On Android, you can move from screen to screen without lag (experience is more fluid).
When you look at the Recent opponents you should see the list of the players you played with, that way you may add them to my buddies list”
Ransacking animation is visible so we can better understand the coin being stolen from opponent.
Die indicator when use mercenary to conquest a region is not visible.
You can resume your multisession online game even though other player is not on the game and game is finish.

We wanted to thank you all for your loyalty over the past few years. Small World is back to work so get ready to deploy your armies!

If you have any questions, you can reach the support here.

Have fun and good luck in your conquests!

Posted in Asmodee Digital, Maintenance, Small World | Comments Closed

Days of Wonder at Essen Spiel ’19 – Come and play!

Thursday, October 17th, 2019

This year again we will be waiting for you at the world’s largest game convention – Essen Spiel – which takes place in Germany this October 24-27. Come join us to discover our new games, Deep Blue and Ticket to Ride Map Collection Volume 7 : Japan & Italy.

Deep Blue is a push-your-luck and engine-building family game where players dive for wealth and may join and benefit from other players diving fortunes. In this game, players will have to collect the right crew of divers, sailors, and archaeologists, race to wreck sites to claim the best spots to dive from, and scout the seas to discover new wrecks. Players will have to take risks if they want to be the most wealthy diver

Daniel Skjold Pedersen and Asger Harding Granerud, designers of the game, will be present on the booth on Friday from 15.00 to 16.30 and on Saturday from 13.00 to 14.00 to chat with you and sign copies of the game!

On Ticket to Ride Japan & Italy the Japan board offers some cooperative gameplay, players face a new dilemma. Some of the Routes are reserved for the Bullet Train network, so once one of those routes is claimed, it can be used by all players to complete Destination Tickets. On the other hand, the players who contribute most to this shared project will also be rewarded with a larger bonus. Italy, the second map featured in this expansion, is focused on the Regions in this country and on a brand new type of Ferry Route. Connect cities from all Regions in the same network to score extra points.

Julien Delval will be present on the booth on Thursday from 15.00 to 16.00 – on Friday and Saturday from 11.00 to 12.00 and then on Sunday from 15.00 to 16.00 to chat with you and sign copies of the game!

If you are in Essen, make sure to visit us at the Days of Wonder booth. We will be located in Hall 3, Booth 3B107. Our games will be available for sale from the Asmodee Store right across the alley (Booth 3B108).

Posted in Miscellaneous | Comments Closed

Scheduled Maintenance Operation on January Tuesday 9th 2018

Friday, January 5th, 2018

We are planning a 2 hours maintenance operation on our systems and servers on January 9th, 2018, starting at 09:00 UTC (4:00 AM EST).

During this maintenance we’ll move all our infrastructure to a new provider, in order to enhance the quality of our services and allow for more growth in the future.

Unfortunately this means we will have to completely shut-down our digital services during the operation. We estimate that the migration process will take our IT team two full hours.

During this 2 hours time span it will not be possible to play online on most of our games (including but not limited to Ticket to Ride, Smallworld 2, Splendor, Carcassonne, Potion Explosion, Mysterium, Memoir’ 44 etc.). It will normally be possible to play most of those games in solo or offline mode.

It will also not be possible to log-in with an Asmodee.net account in any of those games either, nor browse rankings or leaderboards. Access to our various websites will also be impossible (including but not limited to the Days of Wonder website, Asmodee.net Account website, etc) or severely degraded (Fantasy Flight Games Community, Asmodee Digital Forums, etc).

We will update as best as we can the Asmodee Status Page with any information about the progress and resolution of this maintenance operation.

Our technical support team will also be on the bridge to answer any questions regarding the maintenance operation and/or any issues after the maintenance procedure.

We appreciate your understanding and patience as we continue to make Asmodee Digital and Days of Wonder games even better!

Posted in Asmodee Digital, Days of Wonder Online, Maintenance, News, Websites | Comments Closed

New Online Multiplayer Mode in Splendor!

Saturday, October 1st, 2016

The new online Multiplayer mode of Splendor allows players to compete against each other wherever they are and across all platforms.

Feeling like dominating the jewel trade? Play in ranked games against the most ambitious merchants of the world. Would you rather play in a more relaxed atmosphere? Play in unranked games or add a password to your games to play with your friends.

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Posted in Days of Wonder Online, Miscellaneous, News | Comments Closed

Only a few days left to get your favorite games at unbeatable prices!

Wednesday, June 29th, 2016

Enjoy our special Summer Sales with discounts* to entertain your relaxing sunny days! Get up to 70% off on all the digital adaptations of our board games, for your platform of choice! On Steam, get up to -50% on all our expansions as well!

Sales expire on July 4th, so don’t miss this gold occasion!

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Posted in Days of Wonder Online, Miscellaneous, News | Comments Closed