Hello everyone!

Many people lost access to one or several DLCs after the 2.7.10 update, for the reason we will explain below.

This only affected players that bought the game or one of the DLCs on the following platforms: the Apple AppStore, the Apple Mac AppStore, the Google Play Store and the Steam Store.

First, let us point out that, if it’s not done already, you simply need to relaunch your app or game (close it and restart it) to be restored access to these maps, as we fixed this issue.
If not (you never know, there are always some rebellious accounts), please contact us here and we will do the necessary: https://asmodee.helpshift.com/a/ticket-to-ride/?contact=1

Now, let us explain what happened: some months ago, many of you reported a bug where when you bought one or several maps, you received one or several of the reported missing maps (Europe, USA 1910, Legendary Asia, India, Switzerland and Nordic Countries) for free.

Please note that having achievements on these maps doesn’t prove that you ever purchased them, it simply proves you got access to it- which is precisely what the bug did.
Additionally, it seems important to us to precise, because of many confusions, that the “Europe” map only contains one map, the Europe one, and isn’t a bundle of maps.
It goes the same way with the base game “Ticket to Ride” which only contains the basic USA map (not USA Mega / USA 1910) and is not a bundle either.
Finally, please know that your purchase history cannot be tampered with by us or anyone else, and thus if the maps you were missing don’t appear, it shows that you indeed did not purchase them and benefitted from this bug I explained above.

We have been working on this for the past few months and the last update, version 2.7.10, did fix, among other issues, this particular one- that is why you temporarily lost access to these maps.

However, as previously stated, we decided to give back all the missing maps to everyone who got affected by it as this was solely our mistake in the first place.
We successfully wrote and deployed a script which did that and that is why you now simply need to restart your game to find these maps back.

We thank you very much for your patience and understanding,

We hope you will have fun playing on these maps again!

Asmodee Digital

This entry was posted on Thursday, November 5th, 2020 at 13:39 and is filed under Asmodee Digital, Games, Maintenance, Miscellaneous, News, Ticket to Ride. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.